Do your potential customers trust you?
Today, the online reputation of a business is defined by its customers. Reviews, accurate business information, and social media activity defines their online reputation—and often, whether or not a customer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way.
With Reputation Management, you can easily manage and monitor your online reputation—all from one place! You can monitor what people are saying about your business online and improve visibility in local search. It also lets you track your competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.
To establish trust and credibility in the 91% of people who read customer reviews before visiting a business, you want that 4-5 star rating to ensure that those potential customers give you the chance to make them a customer. Whether you like it or not, those people may never cross your threshold just because you don’t respond to any interactions – be they positive or negative.
By analysing the many aspects of your online presence including, Listings, Reviews, Social Media, Your Website, and Advertising – the Snapshot report will help you to understand where your business ranks, which areas need the most help, and how we at Think Local Seo can provide the right solutions for your business.
