Today, the online reputation of a business is defined by its customers. Reviews, accurate business information, and social media activity defines their online reputation—and often, whether or not a customer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way.
With Reputation Management, you can easily manage and monitor your online reputation—all from one place! You can monitor what people are saying about your business online and improve visibility in local search. It also lets you track your competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.
To establish trust and credibility in the 91% of people who read customer reviews before visiting a business, you want that 4-5 star rating to ensure that those potential customers give you the chance to make them a customer. Whether you like it or not, those people may never cross your threshold just because you don’t respond to any interactions – be they positive or negative.
Think Local SEO’S Reputation Management App enables businesses to make the most of the power of online reviews. With it, you will increase positive Google and Facebook reviews in just a few months, share them automatically on your website, and start attracting customers from the web.
The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age,
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review
We live in an era of constant social-local-mobile interaction. Every local business is bound to receive its share of negative reviews. As a matter of
